How to Raise A Service Ticket with Anglotech Group

To help us resolve your issue as quickly as possible, you can contact our support team using any of the following three methods:

Option 1: Submit via the Help Portal (Recommended)

Visiting our support portal at help.anglotechgroup.com is the fastest way to log and track your requests.

• New Users (One-Time Setup):

• Go to help.anglotechgroup.com and click Sign Up in the top right corner.

Enter your Full Name and Email Address.

Complete the CAPTCHA ("I'm not a robot") verification and submit.

Check your inbox for a welcome email from help@anglotechgroup.com (if you don't see it, check your Spam/Junk folder).

Click Activate Account in the email, set your password, and log in.

* (If you need to check your spam/junk settings, the email is from help@anglotechgroup.com)

Go ahead and Click Activate the account link in the middle of the email body.

Your account is now activate.

Existing Users / Submitting a Ticket:

• Once logged in, you can create a new support request immediately.

• You can also view all active and historical tickets, including response times, resolution notes, and the technician assigned to your case.

Existing Users :

Go to help.anglotechgroup.com and click Login in the top right corner.

Select Submit a ticket in the top right.

Choose what type of help you need and then complete all the section required and select Submit.

Thank you for submitting your request. Here is what happens next:

• Confirmation: You will receive an automated email with your unique Service Ticket Reference ID as soon as your request is logged.

• Tracking: View your ticket status anytime in the Helpdesk under Tickets in the top-right corner.

• Updates: A member of our team will be in touch shortly. You will also receive automatic email notifications as we work on your ticket to keep you fully updated.

Option 2: Email Support Directly

Send an email to help@anglotechgroup.com containing:

• A brief description of the issue

• Your full name

• Your direct contact telephone number

You will receive an automated confirmation email with a unique Service Ticket Reference ID as soon as your request is logged, and a member of our team will get back to you shortly.

Option 3: Call Us

• Main Support Line: 0808 169 8648

Please select the appropriate option from the phone menu so we can direct your call to the right department without delay.

Data Privacy Notice: The information you provide is strictly used by Anglotech Group to process and manage your service support request. Your data will never be shared with or sold to third-party organizations.